apology-plus

Submitted by Jerry Samet (United States), Jul 20, 2005 at 14:03

(i understand the absurdity of this suggestion, but ...)
the current etiquette of corporate-institutional apology requires that the offending organization not only issue the apology, but also undertake broad-based 'education' and 'sensitivity-training' programs, so that the type of slur is not repeated by other less-than-sensitive members of the organization. perhaps you or a like-minded organization could offer to run a series of training sessions for members of the canadian group or the editorial staff of the publication that ran the libelous claims?

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